SurveysHub
Support Center

Need help with your reward journey?

Tell us what happened and include the details that help our team trace the activity. This page is for survey issues, offerwalls, missing rewards, withdrawals, account questions and other support requests.

Account-aware support Reward issue tracking Human review
Before you send a request

A little detail can save a lot of back-and-forth.

For reward problems, the most useful information is the activity name, provider, approximate completion time, expected reward and what happened on the final screen.

Survey completed, reward missing?Tell us the survey/provider name, expected points or amount, completion time and any activity ID shown to you.
IP mismatch, quota full or survey ended?Include the exact message you saw. These outcomes can come from provider-side eligibility, quality or quota checks.
Withdrawal issue?Share the withdrawal amount, method, date/time and the current status shown in your account. Never send your password or OTP.
Screenshot available?Mention that you have a screenshot and keep it ready for support follow-up when requested.

Send a support request

Use the category that best matches your issue. You can edit your contact details before sending.

Signed in

Please do not share your password, OTP, full card number, UPI PIN or other sensitive credentials.

For missing rewardsInclude the provider, activity/survey name, approximate completion time, expected reward, activity or transaction ID if available, and the exact error/completion message.
Direct supportsupport@surveyshub.in

Security note: SurveysHub support will not need your password, OTP or payment PIN. Share only the information required to investigate the issue.